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  • Zoho CRM Plus:​
    The Unified Customer ​

    Engagement Suite


Zoho CRM Plus unifies your sales, marketing, customer service, 
and every other customer-facing team on one platform so you can deliver 
exceptional customer experiences to every customer.

Zoho CRM Plus is an integrated customer engagement platform designed to unify sales, marketing, and support teamsBy offering omnichannel communication, AI-driven insights, and automation, businesses can improve lead conversion, customer retention, and service quality—all from a single platform.

Business Benefits of Adopting Zoho CRM:


  • Increased Sales Efficiency - Faster deal closures with automation and AI-driven insights.
  • Improved Customer Retention – Personalized engagement across channels enhances satisfaction.
  • Unified Data & Workflows – Centralized customer information reduces duplication and errors.
  • Scalability & Flexibility – Ideal for growing businesses looking to streamline operations.


The Problems Zoho CRM solves



By consolidating essential business applications  
under a single, integrated ecosystem, Zoho CRM Plus eliminates these issues, allowing businesses to operate more efficiently.

Manual processes 
that slow down sales cycles and customer service responses.

Siloed customer data
causing inefficiencies between sales, marketing, and support.

Limited visibility into customer interactions leading to inconsistent lead follow-ups and engagement.
across multiple touchpoints.


Lack of automation 
leading to inconsistent lead follow-ups and engagement. 



Zoho CRM - Key Features & Capabilities


Zoho CRM Plus delivers an unparalleled business suite with powerful features, including:

- Omnichannel CRM 

Manage email, phone, chat, social media, and web interactions in one place.

- AI-Powered Sales & Marketing Automation  

Predictive analytics, workflow automation, and lead scoring.

- Customer Support Integration 

Seamless handoff between sales and service teams for better customer experiences.

- Real-Time Analytics & Reporting 

Actionable insights on sales performance, marketing ROI, and customer behavior.

- Customization & Scalability 

Tailor CRM workflows, dashboards, and automation to fit business needs.

How Navis Can Help

As a Zoho Partner, Navis Solutions provides expert Zoho CRM Plus implementation, customization, training, and ongoing support to help you maximize ROI.

Zoho CRM Plus is designed for:

B2B and B2C Businesses
Companies looking to streamline sales, marketing, and support in a single system.
Small to Large Enterprises 
Scalable for businesses of all sizes needing a centralized CRM solution.
Sales & Marketing Teams
Professionals who need real-time insights, automation, and omnichannel communication.
Customer Support Teams 
Organizations that want to improve customer service with seamless integrations.
Service-Based Businesses 
Companies looking to deliver personalized, high-quality client experiences.